The performance of our products is top of our daily agenda; however Dicom have been manufacturing waste handling equipment for 30 years in the UK and we regularly replace machines that were originally supplied to customers over 20 years ago. Our products reputation and performance in the UK are seen as market leaders. Our parent company PAAL, have also been manufacturing balers for 150 years.
Customer feedback is managed through our Quality System, with every site receiving a Customer Satisfaction Questionnaire.
We also have a Quality Policy, Environmental Policy and Health & Safety Policy. Copies are available for all customers.